Telecommunication

Business Process Management

ShanBioSys’s Consulting Services comprises a comprehensive team of Consultants and Thought Leaders specializing in Business Transformation, Business Process Consulting, Information Technology (IT) Consulting and Operational Excellence.

We help our customers transform their businesses, processes, and operations, with innovative strategies aligned to the specific needs of their industry and unique organizational requirements.

Our services enable customers to gain a competitive edge, improve revenue growth, enhance operational efficiency, reduce costs and improve customer experience.

Why Connect with ShanBioSys

Global Telecom Service Provider clientele for large scale business and IT transformation
Rich collection of intellectual property (IP) in terms of tools, frameworks, methodologies and approach developed over a period of time
Experienced pool of business consultants having delivered global consulting assignments and highly sustainable customer relationships.
Hold credentials for delivering value for money business with global telecom giants.
Strong team of more than 400 professionals bringing domain, IT, technology, core operations, leadership and management insights

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Our highly skilled consulting team has competencies in, and offers services around:
Enterprise Architecture, e.g. The Open Group Architecture Framework (TOGAF)
Business Analysis, e.g. Information Systems Examination Board (ISEB)
Business Architecture or Process Modeling, e.g. Architecture of Integrated Information Systems (AIIS)
Project Management, e.g. Project Management Professional (PMP), Prince 2
Program Management, e.g. Managing Successful Programs (MSP)
IT Service Management (ITSM), e.g. Information Technology Infrastructure Library (ITIL)
Dedicated Research Team (OPERA) at the frontiers of innovation, competition and productivity.

Cloud Services

Cloud computing has gone through several evolutionary phases from grid and utility computing, to the application service provide (ASP) model, to the current Software-as-a-Service (SaaS).The ever increasing need to do more with less continues to drive interest and adoption of the Cloud.

We believe in the transformational power of Cloud Computing for CSP and enterprises, large and small and have the capability to roll out cloud leveraged next generation solutions.

Our Infrastructure as a Service (IaaS) cloud computing capabilities and offerings enables enterprises, Communication Service Providers and Independent Software Vendor (ISV) customers around the world to adopt cloud-based IT capabilities through strategic consulting, software and product development and deployment, as well as through systems management, integration and monitoring services.

Explore Our Cloud Capabilities and Offerings

Cloud Enablement Services

Design of cloud services, migration and infrastructure, applications.
Cloud services aggregation integration and deployment on cloud.
Infrastructure, operating system and application migration to cloud Storage As a Service On-demand, self-provision automation, shared and fully virtualized compute, network and storage services.
Security assessment and controls implementation with industry partnerships.
CSP enablement for Communications or Collaboration-As-A-Service such as messaging, IM, web or audio conferencing, document sharing etc.,
Enabled over IaaS foundation layer and offered via multiple partnerships for telecom companies or enterprise customers.

Infrastructure as a Service (IaaS)

Cloud advisory and roadmap creation services
Cloud implementation and integration with other modules
Remote Cloud infrastructure operations and management
Data center consolidation and transformation
Communication-as-a-Service or Unified Communications enablement services

Software as a Service

Products and applications evaluation for Cloud
Software and product development and deployment on Cloud
Device abstraction and widget realization
Cloud solutions that can enable Telco’s to offer new SaaS services to their customers
Solution Design, Build and Optimization
Design of Cloud IaaS infrastructure.
On-demand, self-provision automation portal, shared and fully virtualized compute, network and storage services.
Security assessment and controls implementation with industry partnerships.
Productivity Applications and Services Provisioning.
Enablement for communications or collaboration-as-a-service such as messaging, IM, web or audio conferencing, document sharing, Internet Protocol (IP) contact center, Internet Protocol-Private Brach Exchange (IP-PBX).
Enabled over IaaS foundation layer and offered via multiple partnerships for CSPs or enterprise customers Cloud Operations, Administration and Management (OA&M).
Unified interface virtualization management.
Capacity and demand management via automated reporting and self-portal.
Fault-management, Configuration, Accounting, Performance and Security (FCAPS) lifecycle management such as monitoring or management of core IaaS components, application performance monitoring and service management.

Infrastructure and Cloud Services

ShanBioSys’s IT Infrastructure and Cloud Services (ICS) offers a suite of reliable, responsive, flexible and proven infrastructure services and solutions that deliver differentiated value to our customer's business.

Our rich portfolio of service offerings span across the infrastructure lifecycle of Plan-Build-Run-Monitor and includes infra consulting, data center, end user computing, enterprise networking, enterprise security, IT infrastructure operation management and transformation services.

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With a comprehensive Infrastructure Management Services portfolio we help you achieve newer levels of business performance and enable you to derive more from your IT investments.
Working with leading global alliances, Tech Mahindra brings in agility, efficiency and experience in managing critical IT infrastructure.

Managed Services

Businesses today have become complex with technology-driven markets. To make this further complex, businesses face cut-throat competition & ever-increasing focus on service quality.
Technology now-a-days plays a crucial role in driving business to success.
Technology is seen as a key driver for Innovation and often CIOs/CTOs face difficulty to catch-up on technology with ever-changing business needs.
Business leaders wants more focus on core competency and look forward to partner with specialists for support functions like Information Technology, Contact Center, Payroll, HR Operations etc.
Our Managed Services model is a non-invasive approach to outsourcing, providing skills and competencies, with support tailored to customer requirements and the flexibility to implement and manage key projects as part of ongoing operations.
This model provides our customers the best of both worlds - control and flexibility over their information systems without the pain or cost of maintenance.

Mobility Solutions

ShanBioSys’s dedicated business unit provides end-to-end Mobility solutions and services to telecom operators, device manufacturers, media houses and enterprises around the world.
Our expertise in Device Testing, D2C (Direct to Consumer) and Platform Services, and Enterprise Solutions facilitate our clients leverage the crucial advantage of a cutting edge Mobility ecosystem.

Network Services

The communications industry, characterised by an ever-changing technology landscape, is crippled with intense competition and cost pressures. The loyalty of the customers of this industry depends astute business focus, differentiated knowledge, and comprehensive learning.
ShanBioSys, uniquely poised as the world's largest independent provider of network services to Service Providers and Product Vendors, has established itself as the perfect partner to address current and future needs of the industry.
ShanBioSys Network Services enables Service Providers and Enterprises to lower their Network TCO with most efficient network operations, to transform their networks with best-of-breed technologies and to create new revenue generating service.

System Integration

The Communication Service Providers Industry has moved away from its traditional nature of enabling only voice connectivity. The rapid developments in different technologies, convergence and growing subscriber base especially in the emerging markets, are boosting CSPs to transform into Communication Service Providers (CSPs).

CSPs are now moving beyond ‘voice’ and venturing into data, media and entertainment spaces. This transformational journey has opened new doors of opportunities. However, along with opportunities, new set of challenges also needs to be addressed, such as:
Reduced time to market
Innovation to stay ahead of the competition
Adherence to regulatory compliances
Improved revenue margins
Improved customer experience
Arrested customer churn
Arrested Revenue leakage
Improved operational efficiency
Scalability, reliability and robustness
IT Asset rationalization due to merger & acquisitions

Testing

We have the major telecom testing engineers covering the entire spectrum of testing for Telecom Service Providers (TSPs), Telecom Equipment Manufactures (TEMs) and telecom-focused Independent Software Vendors (ISVs) and enterprises.

We have experience in test automation on different proprietary and off-the-shelf automation platforms. Our test automation services help customers apply best practices, industry standard methodologies, tools and implement automation effectively to achieve the optimum return on their investments.

We offer end-to-end test automation services from automation planning to tool selection and script development to test execution monitoring and reporting for a wide variety of equipment and network interfaces.

Transformation

In this fast paced Communication industry, Operators need to continuously change - proactively and reactively.

These transformations could be a result of competition requiring business agility, digital disruption, need for Hyper-connected services, NGN transition requiring complete BSS/OSS transformation, M&A activity requiring operators to extract synergies of operations, regulatory mandates such as wholesale / retail splits requiring organizational and operational level transformations.

Explore Our Offerings

ADSTAR Distributed Storage Manager (ADSM), Operations Support Systems /Business Support Systems (O/BSS), Portal, Enterprise Application Integration (EAI) and Testing
Thought Leadership

Business Process Management (BPM)

i-BPM Methodology
eTom, Information Technology Infrastructure Library (ITIL) Based
Multi-language Support

Technology Operations

Data Center Management

Network Management
Infrastructure Operations

Network Engineering

Network Design
Deployment, Provisioning and Testing
Network Operations

Security

Consulting
Managed Security

Product Management

Mobile App Services
Device Testing and Certification
Open Source Technologies