• Retail


Retail

Reach more customers and deliver individualized experiences your customers can trust by becoming an intelligent enterprise with retail solutions from SCS.

New consumer demands, evolving value chains and unexpected competitors are forcing monumental change.

ShanBioSys provides an integrated suite of applications, intelligent technologies, and a digital platform for retailers to pursue innovative business models and deliver relevant personalised customer experiences anywhere, anytime.

58% of retail executives said that traditional value chains are fragmenting and being replaced due to disruptive technologies

As the lines between the experience offered by online and offline channels are getting blurred, ShanBioSys is facilitating retailers maximize on this Omni-channel opportunity by delivering an integrated experience across channels.


In fact, 21 CE organizations are recognized by five key tenets: experience-centricity, outcome-based, agile and lean-focused, service-oriented, and ecosystem-driven.


However certain challenges remain. These include lack of business models, siloed applications, and the inability to deploy new technologies. These impede the delivery of a seamless, omnichannel shopping experience. To overcome these obstacles and future-proof businesses, a robust and end-to-end strategy is the need of the hour.


Digital savvy customers today are seamlessly moving between online and offline channels, as the experiences offered by these channels are getting blurred. The need of the hour for brick-and-mortar retailers is to not only focus on reinventing stores through in-store personalization, but also on enhancing the overall omni-channel experience, by aligning product and customer data with marketing and backend systems in real time.


Our cross-channel platforms enable brick-and-mortar retail stores and hybrid retailers to not only engage shoppers at the moment of truth, but also influence purchase decisions. Our retail ecosystem enhances the customer experience and maximizes share of wallet. Significantly, it streamlines operations across your enterprise and supply chain.


Our offerings for the retail industry principles

Artificial Intelligence powered core: Creates ‘stores of the future’ by aligning core processes with the ‘consumer genome’ and enables intelligent automation of business functions

Agile digital at scale: Develops a lean enterprise with cloud-based data analytics, omni-channel enterprise solutions, microservices platforms, DevOps, and APIs

Always on learning: Drives innovation and maximizes the adoption of technology solutions such as intelligent signage, blockchain, and automated business assurance ShanBioSys partners with retail enterprises to redefine customer experience, renew processes, and amplify the technology core. Our digital ecosystem enables retailers to better serve customers online and in-store.

Insights

Our experts discuss strategies for navigating the retail landscape

Our Offerings

ShanBioSys combines data-driven analytics and IP assets to drive growth across retail segments


Explore Solution Areas

Retail Connect

Mobility solutions that incorporate latest technological trends such as NFC, coupons/payment, geo-fencing alerts, etc

Food Safety and Traceability
Our Track and Trace solution helps in ensuring compliance with food safety regulations with complete visibility of supply chain

Portfolio Optimisation
Make informed decisions by analyzing your competencies and gaining insights across the IT landscape and business value chain

Rethink the role of the store

Evolve the store using advanced technology to meet today’s consumers’ high digital expectations.


Increase sales in retail stores

To compete, retailers need to keep up in all areas, from the store floor to the back office. Is your business ready? Let's put smart to work.


Retail Enterprise Collaboration

Enhance the quality of communication, the speed of collaboration and employee engagement


Redesign your operating model

New strategies and advanced technology are being employed to attract, nurture and retain customers to raise revenue, but the fundamentals still apply. Redesign your operating model so that it meets business goals of protecting customer data, lowering costs and boosting efficiency — while keeping customers at the center of it all.


Reinvent the supply chain

Minimize the impact of global and local events on your supply chain.


Optimize your retail supply chain

Evaluate your ability to gain efficiency and respond to trends at any scale. Let's put smart to work.


Be prepared on a granular level

Use predictive analytics to better understand customer behavior and drive improved forecasting and demand planning.


Transparency: See end to end

ShanBioSys Blockchain drives visibility, trust, and efficiency. Learn how a single version of transactions helps better meet demand through improved transparency.


Integrated Retail Planning

Integrated Retail Planning framework helps align your supply chain and merchandize plan with long term business strategies


MyStore Dashboard

The real-time IT and business monitoring solution which helps you obtain actionable insights


Mappin

Mappin is a browser based tool that helps smoother onboarding of trading partners


Vendor Audit and Compliance

This tools empowers you with end to end visibility of vendors compliance and execptions


BlinkE-On Demand Ecommerce

Enhance your digital business in cost effective and agile manner using our BlinkE architecture


Digital Customer Engagement
Omni-channel Commerce
Supply Chain

Industry Segments

Apparel and Footwear
Department Stores
Grocery
Luxury Products
Mass Merchandise
Pharmacy
Quick Service Restaurants
Specialty
Wholesale Clubs


Explore Our Services

Application Services

Our Applications business is structured into integrated horizontal capabilities, allowing us to offer clients a full lifecycle of systems integration consulting services. This ensures a unified approach to developing the right solutions for their business needs.

Digital and Analytics
Our Digital & Analytics services help design and build key platform components of our customers’ Digital-Technology-FootprintTM, powering their Digital transformation journeys.

Digital Process Operations

To help businesses address the changing industry paradigm, SCS Digital Process Operations (DPO) with its digital services and solutions is reimagining the role of technology from being a driver of marginal efficiency to an enabler of digital innovation and fuelling business performance.


AI

AI is an artificial intelligence-driven automation platform. It consists of machine learning components, automation modules, orchestration components, well-proven monitoring tools, knowledge management, and a reporting layer.


Engineering and R&D services

We are one of the world’s leading and fastest growing global engineering services providers. From product blueprinting to support, from software or hardware to mechanical, we work with top R&D engineering companies across the world.


IoT

At IoT , we help create entirely new services, delivering measurable business outcomes. These experiences will have an increasing role in differentiating enterprises and helping them become a 21st Century Enterprise.


Infrastructure Services

Our Infrastructure Management Services carry some of the most impressive credentials in the IT vendor landscape. We have not only executed complex global IT transformation exercises but have also helped run efficient IT services for the world’s leading companies.


Products & services

Multivendor Services
Save time and money with a single point of contact for all of your IT support needs
API economy
Monetize your data to create new revenue streams for your business
Multicloud Services
Create an open, flexible, secure and compliant multicloud infrastructure for Amazon Web Services, Google Cloud, and others

SCS Technology

Take advantage of the exponential growth in technology to reimagine interactions with customers and consumers, improve processes in your stores and your business, and optimize your supply chain from product development to post-sale customer service.


Artificial intelligence

Harness the power of SCS to deliver innovative customer experiences and revolutionize store and supply chain operations.


Blockchain

Build trust with consumers and trading partners by using blockchain solutions to enable traceability and transparency throughout your supply chain.


Cloud

Rely on the SCS Cloud to keep your top-performing apps, store and brand websites running smoothly, and your consumers engaged and empowered.


Data

Use data and analytics to listen to consumers, identity their wants and needs, and deliver the products and services they want quickly and conveniently.


SCS Road Map for Retail

Explore how our current, upcoming, and planned innovations help retailers become immersed in consumer lives through trusted experiences, delivered profitably and at scale.